CSR Account Manager Job at Pakio, Inc, San Jose, CA

ZlN0cG9iNzJiQ0VLcWtTODJ3c3dycFdETWc9PQ==
  • Pakio, Inc
  • San Jose, CA

Job Description

Our client’s success and our company’s success is not mutually exclusive, nor is the success of our growing team. Our CSR Account Manager is no exception, as they are key to maintaining a high level of customer service, community engagement, and market management as we bridge together our clients and customers. The position will change as the role develops, so the scope of work increases as account management duties increase with the client. Our foundation is based around respect within our team and our clients, diversity and inclusion, and we promote a family first lifestyle; beautifully blending both our company culture and our developing company.
Responsibilities:
  • Role models outstanding customer service for the team
  • Promotes a culture of honesty and integrity; maintains confidentiality and professionalism (especially when handling customer complaints)
  • Takes an active role in training and mentoring new Customer Service Representatives
  • Learn and client pertinent product knowledge for our brands
  • Follow client guidelines
  • Execute campaign per management’s request
  • Efficiently communicate information to clients and consumers
Requirements:
  • Highschool diploma or higher
  • 1-2 years of retail, sales, marketing or customer service experience is preferred
  • Ability to think on your feet and to problem solve effectively
  • Exceptional customer service and communication skills
  • Ability to apply constructive feedback
  • Ability to work in a fast-paced marketing and sales environment
  • Must love working with people and be comfortable in a forward facing environment


The average base salary for a CSR Account Manager ranges between $39,000 and $75,500 per year. Experience and ability to build relationships within a sales format will determine the amount a CSR Account Manager can make. The salary may also be dependent on the level of education. Travel bonuses, paid time off and other incentives will be provided throughout the year. 


 

Job Tags

Full time,

Similar Jobs

American Implement

CDL Truck Driver - Colby Job at American Implement

 ...American Implement is seeking a CDL TRUCK DRIVER for our dealership in Colby, Goodland, or Wheeler, Kansas. American Implement...  ...full-time, non-exempt position ~$22-26/hour + depending on experience ~ Eligible for overtime and bonuses BENEFITS ~ Paid... 

University of California Berkeley

Lecturer - Criminal Law - School of Law Job at University of California Berkeley

 ...Job #JPF04390 ~ Law / School of Law / UC Berkeley Position overview Salary range: The UC academic salary scales set...  ...and Social Justice programs. This pool encompasses courses on criminal law, criminal procedure investigations and adjudication, white-collar... 

Sanford Health

RN - Registered Nurse - Operating Room (OR) - Full Time Job at Sanford Health

Create Your Career with Us As one of the largest not-for-profit health systems in the United States, Sanford Health is always looking to innovate and grow. Grow with us by joining our team of over 18,000 nurses. Our workplace culture focuses on treating patients... 

SYLVAN LEARNING - CARY, NC

Math Tutor Job at SYLVAN LEARNING - CARY, NC

We are looking for enthusiastic MATH TUTORS to join our community of superstar educators who deliver in-person tutoring to Sylvan students. If you are motivated to make a difference by supporting the ever-growing need for educational support and dedicated to delivering... 

SCA Health

Change and Experience Partner Job at SCA Health

Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and...