Insurance Customer Service Agent - Licensed Job at Chief Delivery LLC, Bryan, OH

ZVNWaHJyVHdiU01CcGtPODNBdzBySkNBUHc9PQ==
  • Chief Delivery LLC
  • Bryan, OH

Job Description

Insurance Solutions By Design is looking for a customer service representative to join our team in our Bryan, OH office. Our dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You’ll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You’ll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a customer service role and have a friendly, client-first attitude, please apply today!


The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities:

  • Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
  • Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
  • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
  • Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.

Requirements:

  • PERSONAL LINES or PROPERTY & CASUALTY INSURANCE LICENSE REQUIRED
  • 1-2 years proven experience in supporting client success
  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills
  • Familiarity with Insurance CRM systems

Powered by JazzHR

PI562be9040bd9-30492-36035172

Job Tags

Full time,

Similar Jobs

Lignetics Inc.

Production Worker / Shavings Baler Operator Job at Lignetics Inc.

 ...Pre-employment background check and drug screen required Production Worker / Shavings Baler Operator Lignetics is developing a portfolio...  ...Worker / Shavings Baler Operator Responsibilities: Assist and operate various packaging equipment Work in close proximity... 

LIFTING GEAR HIRE CORP

Equipment Maintenance Technician (Bridgeview, IL) Job at LIFTING GEAR HIRE CORP

 ...the hoisting and rigging equipment rental industry, providing rental equipment responsible for the installation, maintenance, and repair of everything from the bridges you drive on to the sports stadiums you visit. We have an immediate need for a mechanically inclined... 

destinationone Consulting

Radiologists Job at destinationone Consulting

 ...our recruiters can quickly match you with suitable roles when they arise. Location: Various locations across Pennsylvania Radiologists specialize in interpreting medical imaging to diagnose conditions. Key Responsibilities Analyze imaging studies (Xrays... 

ETS Vision

Remote Optometrist - Full Time or Part Time Remote Optometrist need in Central TX Job at ETS Vision

Remote Optometrist needed in Central Texas Great opportunity to join a highly successful Optometry practice located in Central TX. This practice is looking for a Remote O.D. to join this very busy private practice setting. The Optometrist can choose to work a full or... 

Ginas Tech Jobs

Junior Data Analyst, Excel Experience Required - Work From Home Job at Ginas Tech Jobs

 ...shapes the role. This position is 100% Remote. Will look at entry level experience with good Excel skills. Responsibilities: ...  ...Collect, organize, and clean data from various sources, including Salesforce, Mailchimp, and Filevine. Compare datasets in...