MS Support Analyst II Who is a Technical Whiz Job at Knight Office Solutions Inc, Corpus Christi, TX

ZUN0cHJiYnhZQ0VKcGsyeDJnc3hvcE9DUEE9PQ==
  • Knight Office Solutions Inc
  • Corpus Christi, TX

Job Description

and Requirements:
  • Provide Intermediate-level remote and onsite support for customer technical support requests while maintaining company culture and providing legendary customer service.
  • Achieve Field Services goals for Customer Satisfaction, Resource Utilization, and timely completion of projects as defined by Service Level Agreements (SLAs), Service Level Objectives (SLOs), and Organizational Level Objectives.
  • Follow operational policies, processes, and procedures to maintain a productive and efficient workflow.
  • Maintain regular communication with customers throughout the support request process.
  • Models and embraces Knight Office Solutions company culture.
  • Bachelor's degree or comparable combination of education and experience.
  • Current associate-level technical certification such as CompTIA Network+, Security+, or Microsoft associate-level required.
  • Reasonable accommodation may be made for qualifying individuals with disabilities.

Knight Office Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

PI6de6705b0339-30492-34687157

Job Tags

Remote job,

Similar Jobs

Lokahi Acupuncture

Lead Massage Therapist Job at Lokahi Acupuncture

 ...Lokahi Acupuncture is San Jose's Best-Rated Acupuncture clinic on Yelp and Google, and the winner of the San Jose Metro's Best of the Best award for acupuncture. We're looking to expand our team with passionate, talented Licensed Massage Therapists to collaborate with... 

Speakeasy

Solutions Engineer Job at Speakeasy

 ...today. API producers want to offer APIs because they are an increasingly important way to reach customers. Companies like Stripe, Twilio, and Plaid are API-first because of this. Infrastructure companies like AWS and GCP drive huge increases in developer usage via APIs... 

Gellert Global Group

Business Development Manager Job at Gellert Global Group

 ...GGG companies provide strength in sourcing, insurance, finance, logistics, food safety and information technology, and supplies the...  ...Bachelor's degree, preferred. Minimum of 3 to 5 years of brand management or product management experience in consumer-packaged goods,... 

O'Connor & Stolinas Law Group

Litigation Associate - Jacksonville & Orlando Job at O'Connor & Stolinas Law Group

Position Title: Litigation Associate - Jacksonville & Orlando Company: O'Connor & Stolinas Law Group Workplace Type: on-site Contact Email: ****@*****.*** Industry: Legal Start Date: 2024-10-30 Expire Date: 2024-12-29 City: Orlando...

Russell Lands Inc.

Kowaliga Marina - Dockmaster - Full-Time Job at Russell Lands Inc.

1.Oversee gas dock, rental dock and wet slips 2.Verify that dock crew is properly trained in all areas of responsibility a. Movement of customer boats during launch and retrieval including proper procedure of removing/installing covers and securing boats and personal...