Job Description

Responsibilities:

Social Media: Develop and implement social media strategies to increase brand awareness, engage with followers, and drive traffic to company platforms through compelling content and community management
Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities
Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction
Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system
Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients
Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions

Requirements:

Experience: Proven experience in a customer service role or within the travel industry
Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems
Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment
Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally
Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones
Education: High school diploma or equivalent; additional certification in travel and tourism is a plus

Benefits:

Remote Work: Enjoy the flexibility of working from home with a supportive team environment
Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives
Professional Development: Access to ongoing training and development opportunities within the travel industry
Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge

Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don’t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information.

Job Tags

Remote job, Flexible hours, Afternoon shift,

Similar Jobs

VitalCore Health Strategies

Administrative Assistant Job at VitalCore Health Strategies

...committed to providing quality services. Join our team and experience first-hand how VitalCore Health Strategies promotes a positive work environment that is based on respect and appreciation of the hard work and dedication of our staff. ADMINISTRATIVE ASSISTANT...

Johnson Thermal Systems

Field Electrician Apprentice Job at Johnson Thermal Systems

...Exempt ABOUT US: Founded in 2006, JTS is the largest and leading provider of Power Packaging, Power Distribution Centers, and Industrial Refrigeration Units.We are proud to be American made as all equipment is designed and manufactured by our team located in the US...

Puff 'N Stuff Catering

Cafe Attendant (Part time) Job at Puff 'N Stuff Catering

Job Overview Puff n Stuff is looking for high energy and accomplished grill cooks to create meals in accordance with customers preferences at our USTA location in Lake Nona. Since each day brings different events with unique requirements, there is always something...

Metromont

CDL Overnight Shuttle Driver Job at Metromont

...service requirements. Maintain and update DOT medial card and daily logbook accurately. Understand DOT requirements and... ...Program to support employee health ~401K with company match ~ Paid Vacation ~7 paid holidays ~ Safety Shoe voucher - $150~ Continuing...

Stony Brook University

Registered Nurse (T%26RC) 13N Neurology Full-Time Night Shift | Stony Brook University Job at Stony Brook University

Job Number: : Job Field : Primary Location : : Schedule : Shift : : : Posting Start Date : Posting End Date : : : : : Refer a friend for this job Refer a candidate

Social Media Assistant - Work From Home Job at SeaBreeze Homes and Living, United States

ZWlSb29iNzliU2NKb0V5MTFnc3hxSktHUHc9PQ==